My Autobiography - help and Support
Support and Help
Operated by HVR Lab Inc.
1. Introduction
Welcome to the My Autobiography Support Page. We are dedicated to helping you preserve your life story and build a lasting digital legacy. Whether you have technical questions or need guidance on using our AI features, we are here to assist.
2. Getting Started
- Creating Your Profile: Learn how to set up your digital vault and begin capturing your first memory.
- AI Interactions: Understand how our AI processes your stories to create interactive experiences for your loved ones.
- Privacy & Security: Your legacy is personal. Learn about how we encrypt and protect your data.
3. Frequently Asked Questions (FAQ)
Who can see my stories?You have full control over your privacy settings and can designate specific "Legacy Contacts" who will have access to your stories.
Can I export my data?Yes, we provide options to download your archived memories so your history always remains yours.
What happens to my account in the future?You can set automated triggers or manual approvals for when your digital legacy becomes accessible to others.
4. Technical Support
If you are experiencing app crashes, login issues, or bugs, please ensure you are running the latest version of the app from the App Store.
5. Contact Us
If you couldn't find the answer to your question above, please reach out to our support team directly. We aim to respond to all inquiries within 24–48 hours.
HVR Lab Inc.
Email: support@myautobiography.com
Phone: 604-313-2828
Hours of Operation: Monday – Friday, 9:00 AM – 6:00 PM
6. Links & Resources
- Privacy Policy: https://chollettiudayteja.blogspot.com/p/my-autobiography-privacy-policy_5.html
- Terms of Service: https://chollettiudayteja.blogspot.com/p/my-autobiography-terms-and-conditions.html